Financial customers expect accuracy and discretion. Our teams work with fixed call guidelines and clear rules for handling sensitive data.
Typical tasks
- General account and contract enquiries
- Payment and invoice questions
- Appointment setting for your advisers
- Callbacks and customer surveys
Why CCG
- Around 150 employees in İzmir
- Six languages: German, English, French, Italian, Spanish, Russian
- Only 1–2 hours time difference to Central Europe
- Certified to ISO 27001 and ISO 9001
- Pilot in 1–2 weeks, full operation in 3–4 weeks
- Prices from €3,400 per FTE per month